I work for a domestic abuse charity and looking for some help with the installation of a new internet connection that will be replacing an existing one and presented through a PFSense unit. The PFSense is configured to provide DHCP, there is a VLAN and there are 2 internet WANs balanced out mainly to remove any SPOFs. That's the bulk of the config. I don't believe there's much more to it. I know how to back it up, restore from scratch and generally administer.
I was helped in setting this unit up but that's not an option any longer unfortunately. I know enough about PFSense to be dangerous so I do not feel at all comfortable handling this work on my own.
Where do I go, to get remote assistance (via teamviewer as the PFSense blocks all incoming traffic to the firewall) with the changes that need to be made, safely and securely? I can't...